Are you Being Served?
Consumer-Led Shopping Centres

1 April 2014 Shopping Centre Tours (Asian side) and Welcome Reception
2-3 April 2014 Conference featuring Roundtable Discussions (Wednesday) and a visit to the Grand Bazaar (Thursday afternoon)
2 April 2014 Networking Dinner
4 April 2014 Shopping Centre Tours (European side)

Are You Being Served?

2014 European Conference Speaker Presentations.

Download the full programme.

Keeping pace and positioning yourself for change is vital.  But in doing so, are the consumers at the forefront of this drive for change as we strive to meet their needs?  Are You Being Served?  Consumer-Led Shopping Centres is the theme for this year’s event which will:

  • Examine how shopping centres can innovate to satisfy the increasingly demanding consumer of tomorrow
  • Analyse how the industry meets the demands of the consumer in a multi-channel market
  • Feature industry leading CEOs on how they approach customer loyalty and retention to drive robust future growth
  • Include visits to esteemed shopping centres in Istanbul including a visit to the Grand Bazaar

Industry Experts Speaking in 2014 include:

Magnus Lindkvist
Trend Spotter Extraordinaire

David Zoba
Gap Inc.

Alexander von Schirmeister
eBay Marketplaces

Daniel López

Christophe Cuvillier

Tony Vasishta

Julia Calabrese
McArthurGlen UK Ltd

Robert Welanetz, CRX, CSM
Blackstone Real Estate Partners

William S. Taubman
Taubman Centers

Lim Beng Chee
Asia Limited

Ali Babacan
Deputy Prime Minister of Turkey

(to be confirmed)

Elif Capci

Oya Sener
FIBA Group

Henrike Waldburg
Union Investment Real Estate



"With retailers thinking more globally, the ICSC European Conference has increasingly become the event to attend to learn about the ever changing trends and focus of the successful Global Brands."

Sheila King
Leasing Director, New Business
Hammerson plc

ICSC Europe launches the European Conference 2014 in Cannes

The highly anticipated 39th ICSC European Conference was announced by Klaus Striebich, 2014 Conference Chair and Managing Director Leasing at ECE Projektmanagement, on 14 November 2013: